Supply Chain Blog
DHL Group is taking a major step toward sustainable logistics by testing a new hybrid electric truck that is named as Extended Range Electric Vehicle (EREV) in partnership with heavy vehicle manufacturer Scania. This innovative…
Customer experience is a major factor in business success. A seamless and hassle-free experience keeps customers returning, while a frustrating one drives them away. This is where the Customer Effort Score (CES) comes into play. CES measures…
Supply Chain Leaders focus on satisfying their customers. Managing key customer requires a lot of efforts and we need some metrics to make sure that the operations are efficient. In that regard, On-Time In-Full (OTIF)…
As the global shipping industry faces increasing pressure to reduce its carbon footprint, major players like Hapag-Lloyd, Hoegh Autoliners, and Louis Dreyfus are calling on the International Maritime Organization (IMO) to exclude crop-based biofuels from…
In the fast-paced world of supply chain management, effective communication is the backbone of success. However, a common cognitive bias known as the curse of knowledge often hinders this process. The curse of knowledge refers to the…
In todayâs fast-paced world, professionals are constantly on the move. Whether youâre attending conferences, meeting clients, or working remotely, hotel WiFi has become an essential tool for staying connected. However, public networksâespecially those in hotelsâare…