Operations

Before AI, Try the Checklist

In eight hospitals around the world, a simple experiment changed how we think about complexity. Surgical teams adopted a five-point checklist before operations. The result? Major complications dropped by 36 percent. Deaths fell by 47…

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The Hybrid Supply Chain

Here is a counterintuitive truth from the front lines of supply chain operations. We automated the warehouse. We implemented yard management systems. We deployed AI-driven planning platforms. And yet, on any given Tuesday afternoon, trucks…

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Super El Nino Tests Supply Chains

When monsoon storms shut down India's busiest container port for 48 hours in June 2026, the average delay per ship was not the story. The story was the 14,000 stranded containers that would take three…

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Experience Matters Even In AI Age : Ford Use Case

ord Motor Company recently hired 350 veteran engineers (some former employees, others drawn from suppliers) after artificial intelligence and automated quality systems failed to deliver the expected results. The company calls them “gray beard” engineers,…

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From Last Mile To Last Meter

For years, supply chain conversations around last mile delivery have focused on routing optimization, carrier capacity, and delivery speed. These factors remain important, but as retailers and logistics providers continue compressing fulfillment windows, attention is…

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