Alan Watts once wrote that life is “all about balancing, not about being balanced.” For those of us who have spent years in the trenches of supply chain management, this insight resonates with particular force. We’ve been taught to pursue stability, to eliminate variability, to build fortresses of inventory and rigid contracts that promise predictability….
Category: Planning
The Wisdom of Balance: What Confucius Teaches Us About Supply Chain Excellence
Over two millennia ago, Confucius observed a fundamental truth about human progress: “Learning without thought is labor lost. Thought without learning is intellectual death.” As I reflect on this quote, I’m struck by how profoundly this ancient wisdom applies to our modern, fast-paced industry. We live in an era of unprecedented information availability. Every day…
The Six Spokes of Supply Chain Excellence: Building a Balanced and Resilient Network
Just as Darius Foroux’s Six Spokes Theory emphasizes the importance of balancing body, mind, work, love, money, and play for an optimal life. I believe that the supply chain management requires a similar holistic approach. A truly resilient and efficient supply chain operates like a well-balanced wheel, with six critical spokes working in harmony to…
The Emotional Ripple Effect: Building High-Performance Supply Chain Teams Through Positive Contagion
In the fast-paced, high-stakes world of supply chain management, we often focus on metrics, processes and technology while overlooking one of the most powerful forces shaping our teams’ performance: emotional contagion. Behavioral scientist Peter Totterdell‘s groundbreaking research reveals a fascinating truth about workplace dynamics; when people work together, they literally infect each other with emotions…
The Hidden Cost of “Free” Supply Chain Pilots: Why Nothing Comes Without a Price
In the competitive landscape of supply chain technology, vendors frequently dangle the carrot of “free pilot programs” to entice potential customers. These seemingly generous offers promise risk-free trials of cutting-edge solutions, from AI-powered demand forecasting to blockchain-enabled traceability platforms. But as seasoned supply chain professionals know, nothing in business truly comes without a price tag,…
How Procter & Gamble’s “One Supply Chain” Strategy Offers a Blueprint for Supply Chain Excellence
For decades, supply chains were viewed as necessary evils, back-office operations focused purely on cost reduction and efficiency. But visionary companies like Walmart, Amazon, Apple, and Zara changed that narrative, proving that supply chain excellence could become a powerful competitive differentiator. Today, few companies exemplify this transformation better than Procter & Gamble, whose “One Supply…
When Mars Bars Met Mars: The Unlikely Connection Between a Candy Bar and a Planet
In the world of marketing, serendipity often plays a role as significant as strategy. Sometimes, the most unexpected events can lead to surprising outcomes, and the story of Mars bars and NASA’s Pathfinder mission is a perfect example of this phenomenon. Back in mid-1997, the candy company Mars noticed an unusual and unexpected uptick in…
The Burnt Toast Theory in Supply Chain Management: Turning Setbacks into Strategic Advantages
Have you ever had one of those days where everything seems to go wrong in your supply chain? A shipment is delayed, a supplier misses a deadline, or a machine breaks down. It feels like the universe is conspiring against your operations. But what if these small setbacks were actually saving you from bigger, unseen…







